Returns & Exchanges

Bummer to see ya here!

Things must have not worked out as planned. Make sure your Order # is handy and this process will be quick and easy so you can be back poolside in no time.

We offer free returns on all US orders.

("Sale" items are non-returnable & non-exchangable.)

You can return an order within 30 days of fulfillment for a full refund.

The product must be in the same condition as you received it. You will be refunded after we receive/inspect the original product. Your payment method will show the refund within 5 business days.

You can exchange an order for new product within 60 days of fulfillment or receive Store Credit.

You can make exchanges for new product through the link above. Please confirm we have it in stock on our site before going through exchange process.

Please reach out to support@duvindesign.com with any questions or concerns.