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Exchanges & Returns

Bummer to see ya here! Things must have not worked out as planned. Make sure your Order # is handy and this process will be quick and easy so you can be back poolside in no time. Let's do this.

RETURNS & EXCHANGE POLICY

+ We offer free returns on all US orders.

+ You can return within 30 days of receiving for a full refund. The product must be in the same condition as you received it.

+ You will be refunded after we receive/inspect the original product. Your payment method will show the refund within 5 business days.

+ "Sale" items are non-returnable.

+ You can make exchanges for new product through the link above. Please confirm we have it in stock on our site before going through exchange process.

+ You have 60 days to exchange for new product.

Please reach out to support@duvindesign.com with any questions or concerns.